Rehab Medical announced the launch of its new customer-centric app, myRehabMedical, to provide unparalleled solutions to each customer’s individual mobility needs. Available on both Android and Apple devices, the app provides customers with instant access to order updates, service requests, contact information, live chats, and product tutorials.
“Rehab Medical has a mission to improve lives and one way we intend to accomplish this is through innovation and the use of technology,” President Kevin Gearheart said. “This app provides our patients with a number of tools and options that will make the patient experience second to none.”
In the coming months, Rehab Medical will continue its mission to improve lives by rolling out additional app features such as live chats, virtual service support, and mobility-focused content designed to connect those within the complex rehab community. The app is also HIPPA compliant, requiring multi-factor identification to protect customer information.
“This organization has made a strong commitment to be our industry leader in technology, and this app is proof of that commitment,” Chief Technology Officer Kenny Hicks said. “We’ve implemented a robust road map for improving our technology. Soon we will be launching additional features to this app, as well as adding new technology to help both our patients and partners.”
From the initial launch, customers will have a complete listing of all their orders along with a brief overview of the order once they complete registration. A comprehensive library of training videos will also provide tips and tricks on how to get the most out of their equipment.
The myRehabMedical app is now available for download in both the Google Play Store and the Apple Store, as well as online via the web.